We train it to leave a sliver of doubt — on purpose.
Show a model an answer key marked 100% right, 0% everything else, and it learns to be a know-it-all — certain of every answer, even the wrong ones. So we do something odd: we blur the key. We tell it the right answer is almost certain, never flat-out certain. The trick is label smoothing, and that pinch of doubt makes the model both humbler and stronger.